We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you very much the product your arrived לשביעות רצוני full, rope it small wanted more high
At first glance-a quality toy. I will collect-I will add a tip.
Excellent entertaining toy. A step-by-step detailed assembly instruction is attached. I'll buy more.
Received it quickly and packaged well so it arrived safely. It took 1 1/2 hrs to put together with lots of patience. Very good instructions. lt snapped together as the pieces fit carefully in. Think it would be hard for an 8 year old to put together without an adult's guidance.
The delivery was moderate. Everything looks good, but I will see after built it.
The goods came, already assembled, very satisfied, there are spare small parts, so if you lose a small part, then do not trouble, respect!
Delivery to ukraine two weeks. Designer bomb, delight, assembly pleasure, but you need to collect very carefully, the children in this model are flimsy, it is better to clean all the grooves well. The figure came out very beautiful and detailed. Review of goods from china on my channel plutos.
The order was 1 month. Packed well. I took it for a gift, i did not open it yet. I recommend
Everything is super. Easy to collect
Everything is perfectly packed and shipped correctly! In excellent condition! I recommend!
I arrive with the box intact, i like it. I'll assemble it soon. I recommend the store
It’s amazing! The store shipped it quickly and it came quickly and in pristine condition. After a few hours and a couple of mental breakdowns, I was able to build it and it was worth it! It came with very detailed instructions: if you follow them to the letter everything will fit perfectly. Thanks again!
Good quality. Have some spare parts of the smaller parts.
arrived quickly with no tears in packaging
Very nice good packaging. It smells like a quality product. My 13-year-old daughter showed it alone
Interesting occupation on assembly, the instruction is very lucrative. There were small spare parts. It's cool!
All bestens, Danke
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Unaza e Re , Pogradec, Korce 1002, AL